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Trust, Transparency, and Turmoil

The language experts from maslansky + partners take on the smartest, savviest, and sometimes stupidest messages in the market today. CEO Michael Maslansky and President Lee Carter bring their experience with words, communication, and behavioral science to the table — along with a colleague or client — and offer up a “lay of the language.” Their insight helps make sense of business, life, and culture, and proves over and over again that It’s Not What You Say, It’s What They Hear™.

The collapse of Silicon Valley Bank kicked off a heated debate: are we headed toward a financial crisis? One thing’s for sure: we’re already in a financial COMMUNICATIONS crisis. We’ve been watching how companies are talking—or not talking—about the state of the US financial system. And we have a few thoughts on what they’re getting right and wrong. Join Lee Carter, Katie Cronen, Will Howard, and Rob Ledniczky for a fresh perspective on how the industry should be using language to their advantage, now and in the coming months.

Listen below or on your preferred streaming platform:


Lee Carter’s book, Persuasion

Michael Maslansky’s book, The Language of Trust

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For more language insights and to be in a loop on all of other fun stuff we’re doing, follow us on LinkedIn at maslansky + partners and join our mailing list at Join us next time on HearSay, because when it comes to truly effective communications, it’s not what you say, it’s what they hear.