Tag Archives: insights

The New Language of “Healthy”

January 15, 2026

For decades, “healthy” was one of the most powerful words in food. It sat proudly on cereal boxes, snack packs, and frozen meals. But under the Make America Healthy Again (MAHA) movement, “healthy” is suddenly a liability. And the brands who don’t evolve their language are already paying for it in lawsuits, recalls, and reputational damage. m+p Senior Vice President Jason Martuscello shares why Language Strategy matters now more than ever.

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Our Top Language Moments of 2025

December 16, 2025

Language shapes what we notice, remember, and act on. The words and phrases that break through—from the funny to the “cringey” to the profound—become true Language Moments. They jump out, capture our imagination, and change the way we talk and think about people, issues, and events.

In 2025, they spanned politics, business, tech, and culture. From the “Golden Age of America” and “MAHA” to “AI slop,” “job hugging,” and who can forget “Labubu”… our annual video compilation highlights the language moments that defined the year. It’s fast-paced, punchy, and packed with the year’s most memorable phrases!

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5 Steps to Navigate Synthetic Research

November 24, 2025

Synthetic research isn’t magic. It’s not snake oil, either. It’s a tool that can deliver insights faster, more affordably, and with audiences that were previously out of reach. But like any tool, it works best when you know how and when to use it. The research projects that will win aren’t the ones that blindly adopt AI research or stubbornly avoid it. They’re the ones that ask the right questions first.

Before you commit to synthetic research – or write it off entirely – here are five steps that will help you be successful.

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Calming the Chaos: Communicating to Win in Today’s World

September 24, 2025

Today, one misstep in communication can cost you trust, customers, and credibility. Whether you’re navigating the unknowns of AI, political upheaval, or global market shocks, the difference between chaos and clarity comes down to one thing: how you communicate when it matters most.

On this episode of HearSay, we talk with Michelle Russo, EVP and Chief Communications and Marketing Officer at the U.S. Chamber of Commerce, about “Calming the Chaos.” Michelle has spent her career turning uncertainty into opportunity—and she shares some real-world communication strategies to help businesses not just survive, but win in this environment.

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It’s not fair: how ‘sludge’ and ‘enshittification’ are fueling rage against big business

September 23, 2025

Consumer rage is surging. Customers feel betrayed–and people are reaching a breaking point. Across the country, once-trusted brands are raising prices, shrinking products, and making customer service harder to access. Playing short-term games with customer trust is a dangerous gamble. Michael Maslansky shares three principles to help companies do better by treating customers fairly.

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Find Your Winning Corporate Narrative

September 18, 2025

Every day, in boardrooms, break rooms, and across the internet, people are shaping their own version of your company’s story—whether it’s accurate or not. Here’s the hard truth: If you don’t own your narrative, someone else will. And when that happens, you can lose control—not just of your story, but of your brand, your reputation, and your future.

On this episode of HearSay, we dive into a critical question every business leader should be asking: Do you have a corporate narrative that truly defines you—or are you letting the world fill in the blanks? Join us, because the answer could be the difference between leading the conversation and being left behind.

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